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Level 1

Question

I bought the windows version of turbotax but need mac version as I have switched to a mac computer

Forum|Forum|7 years ago
June 4, 2019
9 replies
78 views

No text available

TurboTax Free Edition Online

Level 3

Hi,

You would need to contact our care team for this. Here is an FAQ on how to contact us:

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

https://ttlc.intuit.com/replies/3300041

Level 2

On the phone for almost half and hour. The rep needed to call a manager from a different location. It shouldn't be this hard. Both versions SHOULD be made available for download in the first place. This is rediculous.

Level 2

were you able to get a Mac version ? I have same issue I bought a window version but now my pc is not working right so I am trying to download it on my Mac but can not find the option on my products ,, I guess intuit would want me to buy an other license ,,

Level 2

By mistake I bought the Mac version of TurboTax to download but need the Windows version. How do I switch it? I haven't yet downloaded it yet. I called the automated customer service number but the info sent to me in response didn't address the issue.

Level 9

You can follow the instructions in this help article here to download the Windows version.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Level 2

If you bought it from TurboTax, contact them directly.

If you bought it from a third party and have a license number, it is easy.

Go to your TurboTax account with intuit and click that you want to download TurboTax with a license number. https://shopping.turbotax.intuit.com/unified/downloads/myaccounts?route=MYACCOUNTS&cgcview=downloads

Then put in the license number and choose Mac (you have the option to choose Mac or PC)

Level 2

this should be the first answer!