Level 1

Question

I am unable to transmit file why

Forum|Forum|4 years ago
July 12, 2021
15 replies
5 views

Customer service phone number

DoninGA

Level 15

What is preventing you from e-filing the 2020 tax return? What message are you receiving when you try to e-file?

R

Ron20

Level 2

Validation failed: Tax program Update Required There is an update available for your tax program. Before you can file electronically, you must get this update.

Tax program Update required - there is an update available for your tax program............

Looks like we've had a technical hiccup.

Try e-filing again. If that doesn't work, you can print your return and file by mail.

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DEFRISCOB

Level 2

I am getting the same message. What is wrong with Turbo Tax this year? In past years, when you signed in it looked for any updates. Is is no longer doing that? How do you update?

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NCexplorer

Level 2

I am having the same problem. I received the email that the missing NC forms had been updated, and those were downloaded to the system. I finished everything including providing info for the amount of tax owed, and a credit card for the turbo tax state charge. When getting to "transmit your return", I received the message "The Turbo Tax system is having difficulty recognizing the data in the return you are sending. Make sure you have the latest updates (which I have). If that doesn't work, go to www. support.turbotax.com. The tax year 2021 transmissions are not available. Turbo Tax is not ready to process Tax Year 2021 for this return. Does this mean that although the forms are now available, that it is not yet built into the system to transmit the return? If so, when will it be available so I will know whether or not I simply need to mail the form. Thank you.

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Jackfrostnc

Level 2

You will be able to submit both on 2/24/22, I am being told. Having the same issue

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bdkriesen

Level 2

I keep receiving the following message: Tax Year 2021 transmissions are not available - Turbo Tax is not ready to process Tax Year 2021 for this return.

What's up? The government is ready to receive tax files.

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sjgaboury

Level 2

I am trying to transmit my return on the desktop TurboTax Premier and getting the error: The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. Mare sure your TurboTax program is up-to-date: Go to the Online menu and select Check for Updates. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file this return by mail. - Tax Year 2021 transmissions are not available. - TurboTax is not ready to process Tax Year 2021 for this return.

What gives? I am up-to-date. I am filing for NC as well, but not even getting past the Federal submit yet. I am going to be very upset if I am forced to file by mail.

DoninGA

Level 15

@sjgaboury wrote:

I am trying to transmit my return on the desktop TurboTax Premier and getting the error: The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. Mare sure your TurboTax program is up-to-date: Go to the Online menu and select Check for Updates. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file this return by mail. - Tax Year 2021 transmissions are not available. - TurboTax is not ready to process Tax Year 2021 for this return.

What gives? I am up-to-date. I am filing for NC as well, but not even getting past the Federal submit yet. I am going to be very upset if I am forced to file by mail.

The North Carolina Individual Income Tax Return Form D-400 is not yet available for e-filing. It is estimated to be available on 02/24/2022

Go to this TurboTax website for North Carolina state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_nc_online_individual.html

If you have not filed the federal tax return already, you can change the filing method for the state return to File by Mail in the File section of the program. Then e-file the federal return. After the federal return has been accepted by the IRS you can e-file the state return. Just go back to the File section and change the state return back to e-file.

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jpnuzzo621

Level 2

Using Mac application. efile transmission failed. Persistent. All updates are loaded. Have closed everything but TurboTax, and have disabled antivirus.

Console log follows:

2022-02-11 18:00:02.682 TurboTax 2021[65132:307807] Efile_Error - FilingActions didFailValidationWithReason Validation failed: The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. Make sure your TurboTax program is up-to-date. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases you may need to file the return by mail. - Tax Year 2021 transmissions are not available. - TurboTax is not ready to process Tax Year 2021 for this return.
2022-02-11 18:00:53.466 TurboTax 2021[65132:307807] startDispatch
2022-02-11 18:01:29.116 TurboTax 2021[65132:323661] Event property value length should not be more than 999
2022-02-11 18:01:29.116 TurboTax 2021[65132:323661] Event property value length should not be more than 999
2022-02-11 18:01:29.116 TurboTax 2021[65132:323661] Event property value length should not be more than 999
2022-02-11 18:01:29.116 TurboTax 2021[65132:323661] Event property value length should not be more than 999
2022-02-11 18:01:29.116 TurboTax 2021[65132:323661] Event property value length should not be more than 999

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gchapman06

Level 2

My TurboTax is updated with all the current files but when I try to transmit my NC state return I get the following error message. $20 has been paid to transmit my return. What's up?

"The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. If you still can't transmit your return go to www.support.turbotax.com for a solution or workaround. In some cases you may need to file this return by mail. Tax Year 2021 transmissions are not available. TurboTax is not ready to process Tax Year 2021 for this return."

DoninGA

Level 15

@gchapman06 wrote:

My TurboTax is updated with all the current files but when I try to transmit my NC state return I get the following error message. $20 has been paid to transmit my return. What's up?

"The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. If you still can't transmit your return go to www.support.turbotax.com for a solution or workaround. In some cases you may need to file this return by mail. Tax Year 2021 transmissions are not available. TurboTax is not ready to process Tax Year 2021 for this return."

The North Carolina Individual Income Tax Return Form D-400 is not yet available for e-filing. It is estimated to be available on 02/24/2022

Go to this TurboTax website for North Carolina state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_nc_online_individual.html

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Mama22

Level 2

I am having the same issue where it is unable to transmit electronically yet I've already paid the filling fee for state. NC state forms are updated and available. Why is it not allowing the data transmittal?

DoninGA

Level 15

@Mama22 wrote:

I am having the same issue where it is unable to transmit electronically yet I've already paid the filling fee for state. NC state forms are updated and available. Why is it not allowing the data transmittal?

The North Carolina Individual Income Tax Return Form D-400 is not yet available for e-filing. It is estimated to be available on 02/24/2022

Go to this TurboTax website for North Carolina state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_nc_online_individual.html

If you want to e-file your federal tax return now then change how you file the NC state return. This assumes that all of the forms and schedules included in your federal tax return are available for e-filing.

If using the TurboTax online editions click on File on the left side of the online program screen. On Step 3 of the File section click on Start or Revisit. Select the button File by Mail. Then change the filing status of the state return.

After the federal return is e-filed and accepted by the IRS you can e-file the state return when it is available for e-filing. Just use the same procedure and change the state return back to e-filing.

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rebeccaop1018

Level 2

this worked. thanks!

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dtew

Level 2

i am having the same problem with transmitting after paying for NC e filing. More problems with Turbo Tax this year than the last 20 years combined. What is their problem? I tried all their suggested workarounds and nothing changed.

DoninGA

Level 15

@dtew wrote:

i am having the same problem with transmitting after paying for NC e filing. More problems with Turbo Tax this year than the last 20 years combined. What is their problem? I tried all their suggested workarounds and nothing changed.

The North Carolina Individual Income Tax Return Form D-400 is not yet available for e-filing. It is estimated to be available on 02/24/2022

Go to this TurboTax website for North Carolina state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_nc_online_individual.html

If you want to e-file your federal tax return now then change how you file the NC state return. This assumes that all of the forms and schedules included in your federal tax return are available for e-filing.

If using the TurboTax online editions click on File on the left side of the online program screen. On Step 3 of the File section click on Start or Revisit. Select the button File by Mail. Then change the filing status of the state return.

After the federal return is e-filed and accepted by the IRS you can e-file the state return when it is available for e-filing. Just use the same procedure and change the state return back to e-filing.

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MattHeadley

Level 2

Anyone trying to use TurboTax free version in North Carolina?

OK so there’s a huge delay to be able to file taxes in NC (surprise surprise). There’s a form 400 that people and tax software companies are waiting on from the state. It is supposedly going to be ready Feb 24. I have used TurboTax paid software for probably a decade but am trying out the free version for myself this year. The free version REALLY tries to file both at the same time and errors out for both when you try to file both. The solution is convoluted. Go back, delete the state to start over, but here’s the kicker: real quick, before it starts to automatically attempt to import info from your federal taxes, on the left web page column, click on the file button. I got a little confused at this point as it seemed to go around in a circle when I hit the file nc by mail button, but eventually I got a confirmation that federal went through by itself.

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n4more2k3

Level 2

mine is saying not accepting transmissions at this time,what do i need to do or when are they going to start accepting?

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cheezberger92

Level 2

States will not be ready to transmit until 2/28. Uncheck the box for the state return and file your federal return only. Then after 2/28 file your state.

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Actionman1967

Level 2

I have several friends who've submitted NC returns with no problems. And I have a simple return with just the standard deduction. I am led to believe Turbotax has a glitch in their software and will not admit it

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Michelle106

Level 2

I was getting the error also. It appears it was due to my NC return and the D400 form. I read somewhere you can e-file your return on or after 2/24 if you have this form included with you return. Everything else went through no problem after leaving out the NC return.