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Level 2
January 29, 2022
Question

I am having trouble downloading state....download loop (your software is up to date) help!

  • January 29, 2022
  • 3 replies
  • 35 views
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3 replies

Level 15
January 30, 2022

The below TurboTax help article contains a resolution that should help resolve this issue. 

State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file

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docsstoreAuthor
Level 2
January 30, 2022

This resolves the issue for Turbotax Deluxe 2020...not 2021.

EbonyL122824
Level 9
January 30, 2022

Use this link here to contact Customer Support for further assistance.

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