This reject happens when the IRS database has record that you had health coverage through the marketplace. If you did not have coverage you will have to contact Marketplace to find out what needs to be reported on your return. Health Insurance Marketplace Statements | Internal Revenue Service If you did have coverage and you need to report information for a Form 1095-A: Go to the Do you have Form 1095-A info ready? screen Answer the questions and enter the details from your Form 1095-A When you’re done, select File from the left menu and continue through to re-file your returnIf there was no coverage, you can follow the steps below to certify that you did not receive a 1095-A: Select Federal from the left menu, then Deductions & Credits. Navigate to Medical and select Show More. Select Start or Revisit next to Affordable Care Act (Form 1095-A). You'll be asked if you received a 1095-A. Select No. Select the statement indicating you did not receive a 1095-A. By selecting this certification, you will be able to e-file your return and meet the requirements of reject code F8962-070. Select File from the left menu and continue through the process to resubmit your return.How do I fix e-file reject F8962-070?

TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

sfairman88

Level 1

Question

I am getting an error message that my dependent's health insurance status is not indicated. I cannot get the system to get me back to this section to change it.

Forum|Forum|3 months ago
April 7, 2026
1 reply
40 views

No text available

TurboTax Online

LeticiaF1

Level 12

This reject happens when the IRS database has record that you had health coverage through the marketplace. If you did not have coverage you will have to contact Marketplace to find out what needs to be reported on your return.

Health Insurance Marketplace Statements | Internal Revenue Service

If you did have coverage and you need to report information for a Form 1095-A:

Go to the Do you have Form 1095-A info ready? screen
Answer the questions and enter the details from your Form 1095-A
When you’re done, select File from the left menu and continue through to re-file your return

If there was no coverage, you can follow the steps below to certify that you did not receive a 1095-A:

Select Federal from the left menu, then Deductions & Credits.
Navigate to Medical and select Show More.
Select Start or Revisit next to Affordable Care Act (Form 1095-A).
You'll be asked if you received a 1095-A. Select No.
Select the statement indicating you did not receive a 1095-A. By selecting this certification, you will be able to e-file your return and meet the requirements of reject code F8962-070.
Select File from the left menu and continue through the process to resubmit your return.

How do I fix e-file reject F8962-070?