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Level 1
June 1, 2019
Solved

I am asking for a refund of my 19.99 paid to file my Illinois income tax. My form was rejected because of a clerical error and I was required to file a paper return.

  • June 1, 2019
  • 2 replies
  • 7 views
No text available
Best answer by DoninGA

Expert Reviewed

If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

2 replies

DoninGA
Level 15
DoninGALevel 15Answer
Level 15
June 1, 2019

Expert Reviewed

If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 2
June 15, 2020

I paid for three returns that have to file a paper  return.  no rejection was indicated when I did a final check.  Please advise.