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Level 2
June 6, 2019
Question

I already filed my taxes and realized that I can get a discount because I'm a USAA member. I'd like to resolve that and receive my discount.

  • June 6, 2019
  • 2 replies
  • 9 views
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2 replies

Level 2
June 6, 2019

Hello,

I just went through this exact process. You need to wait until your TurboTax payment posts (they can't amend anything before everything is finalized). Once it is processed, you can give customer service a call, tell them your situation, and they will give you the discount. They told me the discount takes 3-4 weeks to process. I hope that helps!

Level 2
June 6, 2019
It does! Thank you so much.