I agreed to pay $19.99 but am being charged $39.99.

Forum|Forum|7 years ago
June 4, 2019
2 replies
21 views

The free addition included federal and state returns. I opted to go with the 19.99 to add PLUS. Please correct this so I can move forward to arrange payment and get the returns filed.

TurboTax Free Edition Online

DoninGA

Level 15

Read the screen.
It says you will be charged $39.99 if you chose to have the TurboTax account fees deducted from the federal tax refund.

If you want to pay for this optional service plus the $19.99 then click on Pay with federal refund. If you only want to pay for the $19.99 Plus edition then click on Pay with credit card

vszilard

Level 2

I paid $19.99 with a credit card but when I return to the program I still have to choose the same options, I cannot continue without paying again. How do I get credit applied in the program for the $19.99 and skip to the filing screen?