TurboTax

Level 1

Question

I accidentally paid for state can you cancel my purchase?

Please cancel purchase

Level 12

We are unable to see your account in this public forum. To help get you connected to the right person for assistance, please click the link below.

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Level 2

I purchased a state that I don't need to use accidentally. How can I cancel and get a refund?

Level 11

To submit a refund request online, simply fill out our TurboTax Refund Request Form. It would need to fall within our TurboTax satisfaction guaranteed refund policy, but you can always reach out to TurboTax customer support for additional assistance.

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Level 2

No informed of cost prior to purchase want state return refunded

Level 14

You will need to contact customer service directly for assistance with your account. Please see the following information here for more details.

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3 replies