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Level 2
February 1, 2022
Question

I accidentally checked that I had Marketplace health insurance and I do not. So, my return was rejected and they want the form. How can I fix this?

  • February 1, 2022
  • 14 replies
  • 71 views
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14 replies

AkinaLO
Level 15
February 1, 2022

You can go back and delete your forms, then resubmit your return.

How do I view and delete forms in TurboTax Online?

 

Here are the instructions for you to fix your rejected return.

How do I fix a rejected return? - Intuit

 

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Level 2
February 1, 2022

I deleted the form, but then I file again and get rejected and it's there again.  I go in and say no to having Marketplace insurance as well. 

Level 15
February 1, 2022

We would like to take a deeper look at this. However, we need a diagnostic file which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:

 

 

TurboTax Online:

  1. Sign in to your online account.
  2. Locate the Tax Tools on the left-hand side of the screen.
  3. A drop-down will appear. Select Tools
  4. On the pop-up screen, click on “Share my file with agent.”
  5. This will generate a message that a diagnostic file gets sanitized and transmitted to us.
  6. Please provide the Token Number that was generated in the response.
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Level 2
February 10, 2022

I accidentally checked I had market place insurance but I’m don’t I have anthem through my employer but I can’t continue my tax return 

Level 15
February 10, 2022

Have you tried to go back into the program and uncheck the selection?

As long as you have not filed your tax return, you can revisit any section to make changes using the topic search feature in TurboTax Online. On the left-hand side go to Tax Tools>Tools >Topic Search or Topic List.

Then type the section or form that you need to update in the search box and click Go.

@Sincere2

 

 

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