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Level 2

Question

How to fix state return rejection code: MA_PersonalPropRentalIncome_R17_All.

59 replies
324 views

Hi. Massachusetts rejected my return and the rejection code is MA_PersonalPropRentalIncome_R17_All. When I clicked on fix it now it said that an update will be available on February 8th and I need to review my state return that's it and now it's saying the issue is fixed even when nothing has been fixed/updated at all! And it's asking me to re-file again. My Federal return is accepted but the state is rejected. How can I make sure the issue is fixed before re-filing again?

Thank you.

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CatinaT1

Alumni - Intuit

I don't see that reject code for Massachusetts. There is an update going out overnight tonight. I would update the software in the morning and re-file.

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mouadallilaAuthor

Level 2

Still rejected after update.

soneill129

Level 2

I got the same message and updated the software today (2/8/24) and it still rejects it. So frustrating, especially because I have no rental property or income

CatinaT1

Alumni - Intuit

Can you try and rerun the Federal and State Reviews and then try and file again. Please let me know if this works.

@soneill129

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cgrantp

Level 2

it doesn't work. Did it twice now. Went through my whole mass one and re did it. Still being rejected. I get the same rejection code while owning no property in mass

mtumenas

Level 2

I got the same error and waited, refiled today and got rejected again.

Abbylou

Level 2

HI...I have not answer for you...But I am getting the same message....I am trying to file a non-resident MA state tax return...I just tried it again today...Maybe I will trying it again on Feb 9th.

I read someplace that we may have to paper file the return.

I hope not

BillM223

Level 15

I am looking at your token (1176634), and I have two comments/questions.

1. Which TurboTax product are you using, the Online product or the desktop?

2. While looking at the return, I downloaded a Massachusetts update, and the result was a $25 increase in your refund(!).

The Online product is updated automatically, of course, so if you are using the Online product, could you try it again?

If you are using the desktop product, please update the software (look at the top left for "Online" - yeah, I know, weird - click on it and then click on "Check for Updates"). Or, of course, you could just close and reopen the product. Then try to e-file again.

3. In either case, please let me know what happens. Same for the other users here, please me know what happens...thanks!

@devadoss

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mtumenas

Level 2

Using online product.

Yes, on 2/2 when I first filed, it was $25 higher than today. I made a minor change in charitable deductions. I have efiled 4 times. As far as I can tell, I have one chance left before I have to manually file. I tried twice last week and twice today.

I loaded all my figures in Mass Tax Connect- did not file yet and they come out to be the higher number...

Why am I getting this weird error? I don't want to lose my last chance to efile.

cmlacey14

Level 2

I am also getting this error, filing online. Awaiting solution.

rekupp

Level 2

I am also having this issue. Out of state partial resident in MA. I have re-submit every day since the original submission and still receive the same rejection error.

mtumenas

Level 2

Have you submitted more than 5 times yet? I am reluctant to try again until I am sure it works, as I was told that you can only submit/efile 5 times.

KathieL711

Level 2

Same here. I don't know what more to do. I keep refiling State and still get this error message, MA PersonalPropRentalIncome R17

I don't have personal property rental income.

How many times do I have to resubmit ??????

Abbylou

Level 2

The message now in TurboTax regarding this error, now states that the update will not take place until February 23rd...So we need to try and resubmit after that date

cgrantp

Level 2

yes I just talked with them on the phone. That date is correct.

BillM223

Level 15

Here is an updated message on the situation:

The Massachusetts Department of Revenue recently implemented some updates that have affected the forms within TurboTax. Additional time is needed to implement these changes to ensure your return is filed accurately. We anticipate these software updates being available after February 15, 2024. Please log in to your program after this date, and update your software if you are using the desktop product, (for online products, this happens automatically). Proceed through and review your Massachusetts return, and re-transmit your return.

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mOLLYmOTO5

Level 2

Has anyone been able to figure this out, still being rejected!!!

AnnetteB6

Employee Tax Expert

The fix for this issue is expected on February 15, 2024.

@mOLLYmOTO5

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maryb16-

Level 2

I have the same problem with code MA_PersonalPropRentalIncome_R17_All . I've refiled as instructed 5 times over 7 days and each time, I get a rejected email and am instructed to follow the instructions to file again. I used TurboTax online to file. The last 2 rejects cited a different code: MA_ScheduleY_AGI_Updates Should I continue to try to refile or should I print and file by mail? Any other suggestions?