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Level 2
June 3, 2019
Question

How to change phone number in turbotax

  • June 3, 2019
  • 8 replies
  • 45 views
I made a mistake and put the wrong phone number on my tax return. Can I change it?

8 replies

Level 15
June 3, 2019
Have you already filed?
Level 2
April 28, 2021

No , not yet but would like to put my W-2 a

Right now if possible to start my tax return's 

cmann0327Author
Level 2
June 3, 2019
Yes
Level 15
June 3, 2019
Did you efile and has your return been accepted?
cmann0327Author
Level 2
June 3, 2019
Yes
Level 15
June 3, 2019
I don't know of a way to change the phone number that was sent to the IRS.   There is an IRS address change form which has a slot for your phone number (optional) but you aren't really changing your address.   One can also phone the IRS for a change of address, but I don't know if they want people to contact them just for a phone number.

A phone number is not required on a tax return.  It's optional.  The IRS does not normally contact someone by phone for initial contact.   One should assume an initial phone call from the IRS is fake until proven otherwise.

See the answer the TurboTax support agent left in this other thread:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3854007-filled-in-wrong-phone">https://ttlc.intuit.com/questions/3854007-filled-in-wrong-phone</a>

You may get some more comments in this user community forum today.
June 3, 2019

To change your phone number you can sign into TurboTax  and go to

  • My Account. 
  • Account Settings

This will open the Review and edit your account info page, where you can update your User ID, password, name, email, security question/answer, billing/shipping info, and payment information.

If you want to change the phone number on your Tax Return, you can go to the Personal Info tab and change your number there. 
Level 2
January 25, 2021

I cannot rest my password with your automated system as the cell number is WRONG.  I'm sent into a loop of the same page over and over.  To reset my password YOU have to let me access my profile and I cannot log in to do it.

 

Are there no humans to contact or do I have to start over with another tax software?

Steve

SForrestLO
Level 11
January 25, 2021

@snym5719

 

This FAQ will provide you the steps to contact an agent.  
Contact Intuit

 

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Level 2
March 9, 2022

My phone number is [phone number removed]

Cass0317
Level 10
March 9, 2022

To update your phone number on your TurboTax account, please follow the directions in the TurboTax link: How do I update my TurboTax account information?

 

@aydeet31