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Level 1
June 6, 2019
Solved

How is waiting until I've entered all my information before telling me I'll need to pay $35 to continue either legal or ethical? It's literally bait-and-switch.

  • June 6, 2019
  • 2 replies
  • 56 views
Why in the name of God would I continue to file with a company that can't even be honest with me about the cost of filing upfront before I've spent 30 minutes entering and verifying the information off all my W-2s?

So we're clear, I'm going to go file with someone else. I'll pay for it, too, but it'll be a cold day in Hell before I support these business practices.
Best answer by DoninGA

When you upgraded to the Deluxe edition, the upgrade price, $34.99, was clearly shown on the screen before you clicked on the Upgrade to TurboTax Deluxe button.  See screenshot

2 replies

DoninGA
Level 15
DoninGALevel 15Answer
Level 15
June 6, 2019

When you upgraded to the Deluxe edition, the upgrade price, $34.99, was clearly shown on the screen before you clicked on the Upgrade to TurboTax Deluxe button.  See screenshot

Level 2
April 16, 2020

1000 thumbs up on your comment!

"So we're clear, I'm going to go file with someone else. I'll pay for it, too, but it'll be a cold day in Hell before I support these business practices."

TurboTax are you Listening? That's makes @ least 2 of us.(probably times 1000)

Based on your reply your Not listening...

How about giving us more options- like Not filling a certain schedule in order that we might save money in the long run....