Skip to main content
Level 2
February 3, 2020
Question

How does one change the method of filing to efiling for 2019 returns?

  • February 3, 2020
  • 1 reply
  • 4 views
No text available

1 reply

Level 15
February 3, 2020

If you printed your taxes to mail them in and went all the way through the File section, when you sign in to TurboTax Online, the Way to go! You filed your 2019 taxes you won't see a way to change to e-filing. As long as you haven't already mailed your 2019 paper return, you can switch to the e-filing method (through October 15, 2020). However, some states now require e-filing, which means the federal and state must be e-filed together.

If you already mailed your return, don't e-file. This can cause problems with the government, including refund delays.

  1. In TurboTax Online, sign into your account.
  2. Select Tax Home in the left menu.
  3. Scroll down to Your tax returns & documents.
  4. Select 2019, and then select Add a State (you're not actually adding a state, this just gets you into the right area).
  5. Select File in the left menu (expand your browser window if you don't see this, or select the menu icon in the top left corner).
  6. On the Just one more step screen, follow steps 1 and 2 if you haven't already.
  7. Select the Start button to the right of Step 3.
  8. On the Let's get ready to e-file screen, select I want to e-file.
  9. Follow the instructions to e-file your return.
**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
sbnmuktrAuthor
Level 2
February 8, 2020

Hello, Thank you for the info. I was able to get to the section where I can make the change but the e-file option is not available to me.  I'm getting below message for NY state tax and not sure what to do because it is required to be e-filed. Thank you!

______

2019 New York Tax Return - You are required to E-file your New York State income tax return. New York State requires most taxpayers to file electronically if they are using tax software to prepare their return. Please note that there is no additional fee for e-filing. The law also provides that once you've paid for tax preparation software, you can't be charged an additional fee for e-filing. 

 

E-File is not available because your tax return includes a tax situation that can't be e-filed. Revisit the Review section to see more details. Make sure to mail your return by your state's due date.