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Level 1
June 1, 2019
Solved

How do I start a new return for my son on the same log-in? In prior years I was able to do both returns on one CD.

  • June 1, 2019
  • 2 replies
  • 33 views
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Best answer by TomK2023

In accordance with IRS regulations, you can use the TurboTax software (CD/Download) to e-file up to five (5) federal tax returns. You can prepare as many returns as you want, but only five can be e-filed.

For returns with multiple states, you can e-file up to three (3) states per federal return; the rest must be paper-filed (which probably isn't a big deal, as many nonresident state returns can't be e-filed anyway).

In TurboTax Online, you can prepare and e-file one federal and up to five associated state returns under the same login.

You can also e-file up to five federal returns for each email address tied to a TurboTax account, but you must create a separate login for each return, and each return should have a unique Social Security or Tax ID number.

The IRS prohibits using the same email address to e-file more than five federal returns with an online personal tax return preparation product.

Please read this TurboTax FAQ for information on: "How do I start another return in TurboTax Online?": How do I start another return in TurboTax Online?


2 replies

TomK2023Answer
Alumni - Intuit
June 1, 2019

In accordance with IRS regulations, you can use the TurboTax software (CD/Download) to e-file up to five (5) federal tax returns. You can prepare as many returns as you want, but only five can be e-filed.

For returns with multiple states, you can e-file up to three (3) states per federal return; the rest must be paper-filed (which probably isn't a big deal, as many nonresident state returns can't be e-filed anyway).

In TurboTax Online, you can prepare and e-file one federal and up to five associated state returns under the same login.

You can also e-file up to five federal returns for each email address tied to a TurboTax account, but you must create a separate login for each return, and each return should have a unique Social Security or Tax ID number.

The IRS prohibits using the same email address to e-file more than five federal returns with an online personal tax return preparation product.

Please read this TurboTax FAQ for information on: "How do I start another return in TurboTax Online?": How do I start another return in TurboTax Online?


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VolvoGirl
Level 15
June 1, 2019
Yep, the CD/Download Desktop program is better.  The Online version is only good for 1 return. But you can use the same email address for 5 accounts.  To do another return you have to set up a new account and new user name and pay any fees again.  And the Desktop program has several other features.  If you used the Desktop program before you may not like the Online version.

How to start another return in the Online version
https://ttlc.intuit.com/replies/3288574