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2 replies

VolvoGirl
Level 15
March 16, 2020

Sorry, unless you are filing a Joint return,  

The Online version is only good for 1 return. But you can use the same email address for 5 accounts. To do another return log out of your account and set up a new account and new user name and pay any fees again. That's why it's better to use the Desktop CD/Download program. The Desktop program can do more than 1 return and efile 5 for free.

 

How to start another return in the Online version
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596

VolvoGirl
Level 15
March 16, 2020

Also do you know you added the LIVE expert help feature for a higher cost?


How to remove Turbo Tax Live. There are 2 ways depending on how you got into LIVE.
https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

 

How to see your fees
https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353


For help with fees
https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051