How do I report a problem to TurboTax?

Forum|Forum|1 year ago
March 5, 2025
21 replies
2 views

I have found errors in TurboTax and want to report them. I can't seem to find a way to do so.

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bromtax

Level 2

2026 Turbo tax Premier desktop for windows incorrectly calculated my Social Security taxable income (form 1040-SR line 6b). As a result, I own IRS additional taxes and interest. What is the policy for handling miscalculations?

xmasbaby0

Level 15

USER ERROR WITH SOCIAL SECURITY ENTRY

We have seen a lot of people who made a user error with the entry of their SSA1099. The screen right after you enter the SSA1099 asks you if you lived in certain foreign countries in 2025. If you skipped past that screen or answered incorrectly, your Social Security was not taxed correctly. Look at your Form 1040 and see if line 6b was left blank or has a zero due to that mistake. The IRS is catching those mistakes and correcting them by reducing your refund or increasing your tax due. It is really so important to read every screen slowly and carefully from top to bottom as you prepare your tax return to avoid errors.

@bromtax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**