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Level 2
December 27, 2022
Solved

How do I re-download the Turbotax 2021 Deluxe windows installer?

How do I re-download the Turbotax 2021 Deluxe windows installer when it is not in my account?  I have a new PC and can't see 2021 available for download in my account.  I purchased this from Amazon.com and have the receipt as proof of purchase.  Thanks in advance.

    DoninGA
    DoninGAAnswer
    Level 15
    December 27, 2022

    The purchase is not in your Amazon download account? - https://www.amazon.com/gp/help/customer/display.html?nodeId=G2CJPY7HHXBLMR5E

     

    If unable to download from Amazon then contact TurboTax support for assistance.

     

    See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

     

    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

    2 replies

    DoninGA
    Level 15
    DoninGALevel 15Answer
    Level 15
    December 27, 2022

    The purchase is not in your Amazon download account? - https://www.amazon.com/gp/help/customer/display.html?nodeId=G2CJPY7HHXBLMR5E

     

    If unable to download from Amazon then contact TurboTax support for assistance.

     

    See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

     

    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

    RussFooAuthor
    Level 2
    December 27, 2022

    Thank you!