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Question

How do I get past the error message that is generated when I attempt to enter my 1095A values on my return?

Forum|Forum|1 month ago
May 25, 2026
1 reply
1052 views

Error message says "Hmm, we hit a snag" and then nothing else

TurboTax Online

Level 15

TurboTax is aware of the problem and they are working on it. There might be a fix later this week. Check for a software update next Thursday.

In the meantime, here's how you can work around the problem. Go to forms mode, click Open Form, and open Form 1095-A. Enter the policy number in the "Create new copy" box. Then go back to Step-by-Step mode and try again to enter the form. It will tell you that your 1095-A needs review. Click the Review button and proceed through the interview to enter your 1095-A.