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Level 1
June 22, 2020
Question

How do i get out of an efile loop saying my w2 info is incorrrect but it is correct?

  • June 22, 2020
  • 2 replies
  • 23 views
No text available

2 replies

GiseleD
Alumni - Intuit
June 22, 2020

Does the error message specify what part of the W-2 is supposedly incorrect? If so, please copy and paste the message in here. If not, there may be hidden characters or blank spaces in some of the form fields that are creating this issue. You may consider completely deleting the W-2 and re-entering it from scratch. 

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Critter
Level 15
June 22, 2020

I suggest you delete the w-2, log out and clear your cookies and/or switch browsers then try entering the W-2 again.   If you had started the state return you will need to recompute the state interview again.