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Level 2
December 30, 2022
Question

How do I download prior year turbo tax? I have the license key but get and error when I enter the KeyThis license code has already been associated with an account."

  • December 30, 2022
  • 1 reply
  • 4 views
i had purchased a CD

1 reply

VolvoGirl
Level 15
December 30, 2022

You have to call in for that.  Did you already install the CD once?  If you installed from the CD you can not download it from online now.  You can't do both CD and download.   See the new info on this FAQ

https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/00/26450

 

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Level 2
December 30, 2022

thanks