How do I correct an entry that was made during the review process? I'm highlighting the area, and I'm not able to put in the correct information. I'm stuck here.

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DawnC

Employee Tax Expert

Can you provide some more details on what the correction you made was?

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techr412Author

Level 2

When the Review was done on the Federal, an address on a 1099 needed to be entered. The wrong state for the payer was entered. I didn't notice this until the zip code that I entered kept getting rejected. i went back to the original place that the information was entered and it was correct there. I was hoping I could correct the problem going there. Then I tried highlighting and deleting and that didn't work.I tried highlighting and right clicking thinking I could delete it that way. Nope. So, i deleted the 1099 thinking that if I reentered the data, when the Review was run, it would have the correct information. That didn't work. I'm stuck at this point. I cant file my taxes until this is fixed.

GiseleD

Alumni - Intuit

You already took the basic steps for correcting it (correcting it in the interview mode and deleting and reentering), so the next step would be to delete it again, log out, clear your cookies and cache, log in, and re-enter the 1099.

Here's how to clear cookies and cache:

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

Here are the official instructions for the most popular browsers:

Google Chrome
Mozilla Firefox
Microsoft Internet Explorer 11 (use the drop-down on the upper right corner of that page for earlier versions)
Microsoft Edge

Apple's official support site doesn't appear to contain instructions for clearing the cache in Safari. Your best bet is to search the Internet for clear Safari cache or similar search terms.

@techr412

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