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4 replies

TerukoL
Level 13
February 1, 2020

To learn how to change your email and telephone number please click the links.

  1. Sign in to your TurboTax Online account.
  2. Select Intuit Account in the lower-left corner.
  3. Click Edit at the right of the Email address line.
  4. Enter your new email address and confirm it.
  5. Enter your password.
  6. Click Save and you’re done.
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    DREAD1993
    Level 2
    February 21, 2022

    How can I change my email address with being directed to the Full service chat? 
    Everytime I login, I’m being directed to the full service. Not being able to have the option to change my profile. If the person close out our full service, it will interfere with me filling. So how can I avoid this matter and change my email address ?

    MichelleLO
    Level 15
    February 21, 2022

    Please see the below TurboTax help article for assistance with updating your email information.

    How do I update my TurboTax account information?

    @DREAD1993

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    jeung47
    Level 2
    February 29, 2024

    contact info, use my email only

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