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Level 1
April 13, 2026
Question

how do i add live agent help if I've already paid for the software for premier online turbo tax

  • April 13, 2026
  • 1 reply
  • 20 views
is there an option to add live agent help if I've already paid for turbo tax online

1 reply

LaShaunA3
Level 6
April 13, 2026

You can connect with a TurboTax Live expert directly from your return.

 

Go into the tax return.

1. Select Expert Help

2. Connect with Expert Help in the chat window to start a live session. 

 

You’ll have the option to share your screen so the expert can review everything with you in real time. If you’re using the mobile app, you can access Expert Help there as well.

 

TurboTax Online Live Assisted Review

TurboTax Desktop Live Tax Advice

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