How do I add an activation code? I have been a Turbo Tax user for years, but this year I bought the download from Amazon. Can I use the code with my existing account?

Forum|Forum|3 years ago
January 16, 2023
2 replies
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TurboTax Online

xmasbaby0

Level 15

The license code does not work to pay for online TurboTax. That code is only for the CD/download. You are not going to "log in" to a TurboTax account to prepare your tax return.

HOW TO DOWNLOAD FROM AMAZON

https://www.amazon.com/gp/help/customer/display.html?nodeId=G2CJPY7HHXBLMR5E

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

VolvoGirl

Level 15

Then when you get the Desktop program installed and activated you will need to transfer from last year's online return.

If you used the online version last year and need to transfer your info to this year's Desktop version there are 2 ways depending on what you have.

1. If you saved the actual .tax2021 file (not just the pdf file) to your computer before online was shut down in Oct. then start a new return and the very first thing you do is Transfer from .tax file. You can only transfer at the very beginning. You should be able to download the .tax2021 file from Online. See this to download the .tax data file, the second section on how to get the data file from the prior year.

https://ttlc.intuit.com/community/saving/help/how-do-i-save-my-turbotax-online-return-as-a-tax-data-file/00/25740

2. If you didn't save the .tax file to your computer or lost it, there is a way to do it by starting a 2022 return in the Online version, transfer to that and then continue in the desktop version. You won't have to pay for Online.

First transfer into the Online version

https://ttlc.intuit.com/community/entering-importing/help/how-do-i-transfer-last-year-s-return-into-turbotax-online/00/25953

Then to switch to the Desktop program

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129