Question
This has happened several years in a row. I pay a monthly subscription for a QBSE with TurboSE bundle. I follow all the prompts in QBSE and end up in TurboTaxPremium online, with Intuit wanting to charge me for a new product. I already paid for my product! I just want to get to the right one. I don't understand why this is so difficult. It makes me want to find an alternative to QBSE/TurboTax.
Steps I tried:
1. I exported data from QBSE to TurboTax and followeed all the prompts, but that brought me into TurboTax Premium, with a cost of $139 plus state. (State return should be included with the bundle I already paid for.)
2. I read in the online help that I should clear my data and start over, but that did no good. I still cannot access the correct edition of TurboTax, and now there is no link in QBSE to follow either.
How do I access TurboTax Self-Employed edition online?
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