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Level 2
April 17, 2023
Question

How can I use the license code for the TurboTax product I bought at a retail store after using the online TurboTax link from last year?

  • April 17, 2023
  • 1 reply
  • 2 views

I was unable to download the retail software because I don't have administrative rights.

1 reply

gharthcoAuthor
Level 2
April 17, 2023

I was unable to download the retail product because I don't have administrative rights.

 

Level 14
April 17, 2023

You will need to resolve this prior to downloading.  To enable administrator rights, please see the instructions below for your specific PC or Mac.  

 

To troubleshoot a Windows installation.

 

To troubleshoot a Mac installation. 

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