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Level 2
April 12, 2021
Question

How can I transfer last years data from a thumb drive?

  • April 12, 2021
  • 2 replies
  • 0 views
I have used turbo tax many years and it always showed up and transfered.  This time it will not show up to transfer, it is on the drive I can see the file

2 replies

Level 15
April 12, 2021

To retrieve your 2019 .tax file from your thumb drive, see the TurboTax FAQ Retrieve a tax file from a portable device.

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Level 2
April 13, 2021

Thanks but that is not the problem.  I can see last years tax return on my computer and the thumb drive.  It will not allow me to transfer the data to the new year

VolvoGirl
Level 15
April 13, 2021

What is the file you have on the thumb drive?  Is it the tax data file ending in .tax2019 or the pdf?  First copy it to your computer and don't try to transfer from the thumb drive.  Are you trying to transfer it into the Desktop program or the Online web version?

VolvoGirl
Level 15
April 13, 2021

Here's an idea. Do you still have 2019 installed? Try opening 2019 program and see if you can get your 2019 return to show up in it. Go to FILE - OPEN. And see if that is the right one.

 

In the 2019 program do a File-Save AS and give it a easy name you can find or search for. And note where it saves it or select where to save it so you can find it again. The file will end in .tax2019. Then close the 2019 program. Then start a new 2020 return and transfer from the 2019 file.

 

What happens when you try to transfer it?  See if you have any other .tax2019 files on your computer. Maybe you're trying to transfer the wrong one.  Do you also have the Business program?  Both the Business and Personal files end in .tax2019.  

 

See if you have a file staring with a Tilde sign ~ like "~your name.tax2019". That file is if your computer crashes or your real file gets lost or deleted or corrupt so you can restore it.  Maybe you can transfer from that one.