How can I speak to a live person?

7 replies
51 views

Website says I have filed.
However, no confirmation from you or acceptance from IRS.

TurboTax Deluxe Online

VolvoGirlAnswer

Level 15

Sorry but Printed or Ready to Mail means you have to print it out and mail it to the IRS yourself. It has not been filed yet. You can try to switch to efile.

https://ttlc.intuit.com/replies/5561257

SweetieJean

Alumni - Champ

Check your spam email.

Texas Roger

Level 15

Check this TurboTax link to confirm that an efiled return was transmitted and accepted: <a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp">https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp</a>
The IRS does not separately acknowledge receipt or acceptance of tax returns.
If it was accepted, track the refund status at the IRS tracking web site: <a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds">https://www.irs.gov/refunds</a>

VolvoGirl

Level 15

Or When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. what does it say?

jonib1215Author

Level 2

It says, You've Filed! Then, ready to mail. But when I go into Status it says no record found.

VolvoGirlAnswer

Level 15

Sorry but Printed or Ready to Mail means you have to print it out and mail it to the IRS yourself. It has not been filed yet. You can try to switch to efile.

https://ttlc.intuit.com/replies/5561257

jgann1990

Level 2

taxes for federal in 2017 with turbo tax now I need to file my state of 2017 how can I do that to make sure

my federal is the same as i filed

Critter-3

Level 15

Sorry but the 2017 program is no longer support by TT so you can either get the forms from the state and fill them in manually or seek local professional assistance.