How can I get past the "update needed before filing" popup so I can transmit my return?

Forum|Forum|6 years ago
February 7, 2020
4 replies
3 views

I have the download version of Home & Business. I am trying to file but get an error message that TT needs to be updated. I update but still cannot transmit. Have re-downloaded file, rebooted but still can't get past the error message loop.

TurboTax Online

Irene2805

Level 15

Perhaps your return contains a form or schedule that has not yet been finalized. For current information on forms availability please click on the applicable link below:

When updates are available, TurboTax will prompt you to download updates when you open the program.

Rlangley

Level 2

I have already done two sets of taxes to NY state with no problems. it keeps asking for an update yet there is no update.

Naedme

Level 2

I'm having the same issues. Submitted 2 sets to NY without issue and now on final set, getting the popup re: need to update before filing.....but it is all updated!! What's the fix??

kaky

Level 2

same issue I have to say after using Turbo Tax for years this year is a total failure no one seems to be able to tell you how to fix the error. I have shut down the computer waited a day came back same issue.

Rlangley

Level 2

Mine ended being a state update that updated the next day. If the update isn't available at it should you it isn't available.

BrandiLO

Level 14

Have you checked here to make sure all your state forms are eligible and available for efiling?

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muuminm

Level 2

I have same issues, they told me that they updating something, so I have to wait and try after couple hours...

dt_ark

Level 2

Experiencing the same problem, I have kept TT up to date, the last update according to the history tab was 2/9/2020, now at 2/10/2020 I cannot file. I have already filed one tax return before this update and it worked fine. Could it be the software writer forgot to put in the new version number in the code, therefore it does not match with current version number and thus returns a false therefore this endless loop has started. Hope it gets fix quickly.