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Level 1
February 20, 2026
Question

How can I contact support for a glitch? I am getting an error, and when I type in an answer and hit continue it refreshes the page. Is there somebody that can help?

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2 replies

SharonD007
Alumni - Intuit
February 20, 2026

Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. Also, reboot your computer.

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Level 15
February 20, 2026

If it continues after the above, you would need to describe exactly what you are doing and on what screen when you get this error, and maybe someone can make a suggestion.   This is a public Internet forum, so don't post any personal info.