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Level 1
June 1, 2019
Solved

How can i change my bank information i have a new one and no longer have the one on file

  • June 1, 2019
  • 1 reply
  • 24 views
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Best answer by tmunoz

If you transferred in information from your 2015 tax return, you may be shown the same bank information that was used last year to have your refund direct deposited. 

Workaround 

If you want to change or edit the banking information that is shown, make sure that the box stating "I want my refund deposited into this account" is unchecked. 

Scroll down to the bottom of the page and select Continue. 

You will be taken to a new screen titled, "Let's get your bank account info". 

This will allow you to enter the new or updated banking information that is to be used for your 2016 direct deposit.

1 reply

tmunozAnswer
Level 13
June 1, 2019

If you transferred in information from your 2015 tax return, you may be shown the same bank information that was used last year to have your refund direct deposited. 

Workaround 

If you want to change or edit the banking information that is shown, make sure that the box stating "I want my refund deposited into this account" is unchecked. 

Scroll down to the bottom of the page and select Continue. 

You will be taken to a new screen titled, "Let's get your bank account info". 

This will allow you to enter the new or updated banking information that is to be used for your 2016 direct deposit.