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klasingrobert
Level 1
February 13, 2025
Question

How can I cancel my account?

  • February 13, 2025
  • 2 replies
  • 0 views
i have an account I no longer use. How can I cancel it?

    2 replies

    DoninGA
    Level 15
    DoninGALevel 15
    Level 15
    February 13, 2025

    TurboTax online accounts cannot be canceled.

    R
    RobertB4444
    Level 15
    February 18, 2025

    You can't delete a TurboTax account once it has been created.  You just abandon it and leave it alone.

     

    If you would like to clear the data that you have entered into the account use these instructions to erase the data.

     

    @klasingrobert 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    F
    franhatesthisapp
    Level 2
    February 26, 2025

    I created this extra account by mistake and my tax advisor keeps putting messages there that belong in my other account! I need to kill this one. It has no pertinent information.

    R
    RobertB4444
    Level 15
    February 27, 2025

    You can't delete a TurboTax account once it has been created.  You just abandon it and leave it alone.

     

    But you should definitely notify the tax professional that you are working with that the account that they are messaging you on is the wrong account.

     

    @franhatesthisapp 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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