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Level 15
February 6, 2020

You can view your fees by following the instructions below. 

  1. After signing in to TurboTax, open or continue your return.
  2. Select Tax Tools on the left side of the screen and then Tools.
  3. Tools Center box will pop up on your screen.
  4. Select the My Fees box on the right.

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons:

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VolvoGirl
Level 15
February 6, 2020

You have 2 issues.  Somehow you upgraded to the LIVE version for higher cost.

 

How to remove Turbo Tax Live.  There are 2 different ways to remove Live depending on how you added it

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

 

And It shows you are in Deluxe.  In the regular Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition?

https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

 

To go back to the Free Edition you can try to clear and start over  https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444