Hiw do I clear all the info out? I need to start over and I can't seem to clear out my info. I think I entered a w2 twice.

Forum|Forum|6 years ago
January 31, 2020
2 replies
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TurboTax Free Edition Online

mandmalbert

Level 2

I think I have started 2 separate filing. Every so often the program starts over without the 2018 information. How do I start where I left off when I wish to temporarily wish to stop without starting over.

VictoriaD75

Level 12

If should pick up where you left off each time you log in to your TurboTax Online account. If you are using a desktop version, you will need to save when you exit the program.

If you happen to be using online, be sure you are logging in with the same credentials each time. If you inadvertently created two returns in two separate accounts, it will not cause any harm as long as you only attempt to file one. But, you may want to choose a login that was used in the previous tax year so that it carries forward your information.

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