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Level 1
July 13, 2020
Question

Hello - I didn't want the premier edition, I wanted the free edition. When I pressed back, it didn't give me the option to change

  • July 13, 2020
  • 6 replies
  • 14 views
hello - I didn't want the premier edition, I wanted the free edition. When I pressed back, it didn't give me the option to change

6 replies

DoninGA
Level 15
Level 15
July 13, 2020

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.

OR -

Use the TurboTax Free File program if you are eligible - https://freefile.intuit.com/
If you are eligible you can use the TurboTax Free File Program which is free to file both a federal and state tax return. The Free File Program edition is a full featured personal tax program and on a separate website from the TurboTax online editions.

 

To qualify for free 2019 federal and state tax returns with the Free File Program, you'll need to meet at least one of these requirements:

  • A maximum 2019 adjusted gross income (AGI) of $36,000; or
  • You qualify for the Earned Income Tax Credit (EITC); or
  • You served as active duty military (including Reservists and National Guard) with a maximum 2019 AGI of $69,000 (you'll also need a military-issued W-2).
Level 2
May 16, 2021

I want to change from premier to free!

DoninGA
Level 15
Level 15
May 16, 2021

@bjwatkins8211  wrote:

I want to change from premier to free!


The Premier online edition would only be needed if you have rental/royalty property income or you have investment sales.

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.

Level 2
May 16, 2021

Doing it on my phone it doesn't give me the tool bar!

DoninGA
Level 15
Level 15
May 16, 2021

@bjwatkins8211  wrote:

Doing it on my phone it doesn't give me the tool bar!


There should be 3 horizontal bars on the top left corner of your TurboTax screen.  Click on those bars and the left side column should be available.