Having trouble completing my 2019 taxes using the Turbotax Desktop 2019 software.

Forum|Forum|5 years ago
March 9, 2021
7 replies
37 views

Last year I used Turbotax online to do my 2019 taxes but when I tried to efile both federal and state were rejected due to a discrepancy. I couldn't resolve the problem so I put off finishing my taxes, for personal reasons, which wasn't an issue because I was expecting a refund from both.

Now I want to finish them but can't do it online so I downloaded the tax file and opened it in the Turbotax Desktop 2019 software but can't figure out how to switch from e-file to mail so I can mail my taxes in.

Any help would be appreciated.

Best answer by Kat11_2

No, you're not amending since you never filed for 2019. Is that correct?

If so, here are the instructions you need to use. You'll need the 2019 TurboTax software (edition you were using when working on it online). You can transfer your tax data file from Online into the 2019 software. Then you'll complete your return there, print and sign it. Prior-year returns cannot be e-filed. They must be printed and mailed.

How do I finish a prior-year return that I started in TurboTax Online?

Please post back if I've misunderstood your needs, as well as if you continue to have difficulty.

Kat11_2

Alumni - Champ

I "think" the information I'm linking below will help you out. Please post back if you continue to have difficulty.

How do I print and mail a return in the TurboTax for Windows CD/Download software?

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

Dr_MorbiusAuthor

Level 2

Thank you for your reply. I'm not using TurboTax for Windows CD I'm using TurboTax Amend 2019 which I downloaded from the TurboTax site after logging in with my account. I had prepared my taxes online in July so I figured the only way to finish them and mail them was to use TurboTax Amend.

TurboTax Amend does not have an option to "continue" my return as outlined in the link you supplied. I can print the forms or save them as a PDF but my state return says "do not mail this form to the FTB", I live in California. That's where I'm stuck. It looks like I can print and file the Federal Form but I don't know what to do with the state form.