Good morning, my fees were denied and I don't know how to fix it, since they were denied more than 10 times

Forum|Forum|5 years ago
February 24, 2021
2 replies
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TurboTax Free Edition Online

OASISDON2001

Level 2

Not sure what you mean by fees were denied but if you are using a debit or credit card to pay for your filing fees make sure that you have 1) entered the numbers from the card correctly, 2)card is valid by checking the expiration date, 3) make sure you have entered the security code from the back of the card correctly. If you have and the card is still being rejected, call the issuer and make sure the card is still valid. As a last resort try a different card

EbonyA

Level 13

@brenomasald Not certain what fees you are referring to as being "denied" however please feel free to contact Turbo Tax support for assistance; contact details can be found here.

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