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Level 2
January 16, 2026
Solved

Getting: "The selected file is NOT a previous year tax file or it is corrupted. Choose a different file and try again." using Online Turbotax. I have the right file.

  • January 16, 2026
  • 1 reply
  • 6 views

Using Online Turbotax. I fed it the file .tax2024 (which opens in my TurboTax 2024 Desktop), but it says the file is corrupted. No password. Help? FYI this is for MacOS

Best answer by wongtonsup

The solution was removing the password. I had saved it encrypted with a password, but because it was automatically added to the MacOS Password Keychain, it didn't prompt me for the password to open the file. 

1 reply

Level 15
January 16, 2026

I use the Windows version, but I'm curious if your 2024 data file was prepared in the desktop Mac version and is somehow encrypted in the Mac's keychain.   If so, hopefully someone familiar with Mac can comment.

Level 2
January 16, 2026

Hi. I should have mentioned this is on MacOS. The file isn't password protected - I'm not prompted for any when I launch it successfully in TurboTax 2024.

 

wongtonsupAuthorAnswer
Level 2
January 19, 2026

The solution was removing the password. I had saved it encrypted with a password, but because it was automatically added to the MacOS Password Keychain, it didn't prompt me for the password to open the file.