forced to upgarde to 'plus' to access a previous return

Forum|Forum|6 years ago
November 11, 2019
1 reply
0 views

It says to click on 'upgarade' in the left hand menu...

There is no left hand menu, and I cannot locate 'upgrade anywhere!

TurboTax Basic Windows

codyjdmb

Level 2

Having the same issue. Why is it so frustrating trying to pay to access an old return? Can an admin help us please!?!?

cpatillo1

Level 2

I am having the same issue, cannot find any help.

xmasbaby0

Level 15

The system is presently in transition from 2018 to 2019, so you cannot get PLUS right now to access old returns. The change will be complete in December.

Meanwhile you can get a free transcript from the IRS:

You can get a free transcript from the IRS:

https://www.irs.gov/individuals/get-transcript

And going forward--to avoid this problem:

Every year, before mid-October, print a copy of your current year tax return and save it as a tax file and pdf, too. That way you will have it when you need it for school, a loan, next year’s tax return, etc. without going through a lot of aggravation (and expense) to get it.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**