Failure to remit federal tax payment

Forum|Forum|3 months ago
April 16, 2026
1 reply
507 views

I completed by TurboTax returns (order [PII removed]) on 12th April. I oped for efiling and completed the information necessary to remit the required payments to the IRS and California Franchise Tax Board. When I checked my Wells Fargo account on the 15th, the required California payment was debited, but the federal payment had not been. When it was late in the day and the federal payment had still not been debited I tried to check the status on your site using your AI help. That referred me to JustAnswer or something which asked for a $5 payment (credit card information required) which would be refunded. I carried on a chat conversation with someone purporting to be an accountant who was of absolutely no help. Later in the evening our credit card was charged $65 for a total lack of service and contrary to the refundable $5 charge claim.

Because I did not want my payment to be delinquent, I made a debit card payment of the required amount.

I believe TurboTax owes me a refund of whatever charges are made for facilitating efiling and epayment.

I have used TurboTax for 20+ years and have always been pleased with it. This year I am anything but.

Sincerely,

Thomas [PII removed]

xmasbaby0

Level 15

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax. Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

What you apparently did not understand is that the tax software only passes your payment information on to the IRS and state----TurboTax does not extract the payments for your tax due. It is up to the IRS and your state to pull out those payments. Since you e-filed on time, your payments are on time even if it takes the IRS and state a week or two to pull out the payments from your account.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**