eFiling and AGI: Married filed jointly

Forum|Forum|5 years ago
March 8, 2021
3 replies
1 view

My wife and I filed jointly last year. Trying to eFile this year. Get to question asking about last years AGI. I check the box that asks if we filed a return together. Answered Yes.

It then goes on to ask for my AGI, then my wife's AGI. We filed jointly so there is no separate AGI for each of us.

I tried putting the same number in each

Then a zero in one

then triple checked the AGI

We did NOT file late last year, nor did we get a late refund or make a late payment. We did NOT file just for the stimulus last year.

All attempts rejected and the indicated error is the AGI!

Any work around on this or am I doomed to print and mail like in the olden days.

Irene2805

Level 15

If you are married and filed jointly in 2019 and again this year, then put the same AGI for both you and your spouse.

@Orcabait91

Orcabait91Author

Level 2

Did that.

tried it twice.

Still rejected and Turbo Tax steered me to the AGI as the error.

Will try again. Must be something I missed!

20Confused21

Level 2

My wife and I purchased the turbo tax software so that we could e-file our taxes. Because this "problem" had not been addressed ahead of the software being available to the public, I am done with this software company.

ThomasM125

Level 15

TurboTax has no control over how the IRS processes tax returns. All we can do is aid customers in the preparation and filing of their tax return under guidelines promulgated by the IRS. The requests we make in terms of entering AGI information is what the IRS instructs us to do. When there is an issue with the IRS accepting a tax return for e-file because of AGI information, we have no control over that, and you would likely experience the same issue with other tax software providers.

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Orcabait91Author

Level 2

Actually after trying the same process about 12 times identically, it just one time worked. So I'm good. However, my complaint came when I called Turbo Tax help line, twice, and was told, if I filed married/jointly in previous years, I would not be able to efile, and I was out of luck. I should mail it in.

That was not the correct answer. The correct answer was that I should either keep trying or a Turbo Tax tech should have identified why it was not working. Instead I was told just to mail it in, as it would not work.

It worked.

2020walleye

Level 2

we filed jointly last year and this year as well but efile was rejected due to wifes agi. should hers be 0 becaused we filed jointly or should it be the same as mine or ours)?