Dropping support for WIndows 10 for Turbotax 2025

Forum|Forum|1 year ago
April 5, 2025
24 replies
15 views

Hello to the corporate big wigs:

I have been a loyal user of Turbo Tax software for past 28 years and have introduced this software to umpteen number of colleagues, clients and friends. Over this period of time I feel that the product is becoming more expensive and not as user friendly. Specifically, they dropped support for Windows 7 a few years ago and next year they are planning to stop supporting Windows 10. Also now we are forced to set up an account with Intuit before we can even activate a purchased copy of the software. This is not acceptable.

Not sure what is prompting the above actions. But forcing us to buy new PCs just to use TurboTax is not going to work. At best it will drive long-time customers away.

I would appreciate hearing from the Corporate crowd to address this issue, if they are listening.

Thanks

Edsd

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cloroxmartini

Level 2

After years of using TurboTax I am ditching it because I have to buy a new machine.

cloroxmartini

Level 2

Me, too, going to use a different software now.

m12345$$!!6

Level 2

Wow! I'm a little bit late to the party. Today I was asked to do a simple 2024 return for a friend and when I opened TT2024 I was asked to update, said yes, and nothing ..... tried a few more times and the same. Skip update, get in, and get this message saying that TT will no longer to compatible for Windows 10..... seems that applies to older upgrades as well! Unacceptable.

I have been using this software since the HomeTax days of 1998! Never any issues with compatibility on older machines. From what my computer buddy types are saying is that this should easily run of Windows 10 as the programming is pretty standard and there will really be no future updates.

I did not enroll in the MS extended updates .... I chose 0patch instead as it will allow Windows 10 computers to be used safely for years to come! And we will continue to get updates for Windows defender as MS has to support other older Windows platforms.

This should be seriously reconsidered! If I choose to purchase and install TT it should be at my own risk.

If the programming doesn't sway much from where it has been over the past 10 years or so it should work with no issues! Ridiculous.

Ok I'm done. I don't want to buy a newer computer! I upgraded my RAM and HDD to SSD's and it runs Windows 10 like a champ (and would run Windows 11 ever better, but I'm not on the compatibility list)

Now I'm done.

M-MTax

Level 15

@m12345$$!!6 wrote:
....I don't want to buy a newer computer!

You don't have to do so. You have choices; use one of the Online versions of TurboTax or use another income tax prep product. Both H&R Block and TaxAct support Windows 10.