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Level 2
December 11, 2019
Question

Download 2018tax return

  • December 11, 2019
  • 2 replies
  • 0 views

I tried in March 2019 to download my tax return for 2018.  It downloaded but would not open. I have tied numerous times.  I tried clicking Open.  It is frustrating to work with TurboTax and not be able to

download a return for my records.  This is the second year in a row.  I began having this problem with the 2017 return.  Please do something about this difficulty.  

2 replies

DoninGA
Level 15
Level 15
December 11, 2019

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

 

If you download the PDF of the tax return, the file can be viewed by any PDF compatible PDF viewer, such as Adobe Reader - https://get.adobe.com/reader/

 

If you downloaded the tax data file, it will have a file extension of .tax2018 for tax year 2018, then that file can only be opened by the TurboTax software for the same year as the data file.

 

If you have download the PDF of the return and the file extension is not .pdf but .txt, then rename the file extension to .pdf.

Level 2
January 4, 2020

When I click on I  "Download/print return (PDF)" nothing happens. No download takes place. Suggestions? I am trying to locate my 2018 tax return. 

 

GabiU
Level 13
January 6, 2020

Thank you, all of you, for reporting this experience here on the community!! 

We were able to download and view our tax returns, but we'd like to investigate if others are not: if you're receiving a blank download or if you're finding yourself in a loop where you cannot request your data, we'd like to see. 

 

Screenshots are helpful if you're able to provide one to us. You can post them here on this thread, just ensure that no personal data is visible in the screenshot. 

**Say "Thanks" by clicking the thumb icon in a post . **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
January 6, 2020

I am not able to open a copy of my taxes.  I have Adobe, as suggested.  What I get is what seems to be the tax forms downloaded, but remain in a loop that says Open, Save.  I have tried both Open and Save.  Nothing works.  I get a coding error message.  The same thing happened in 2017. I follow instructions TurboTax gives, and since that does not work, I am seriously considering using another firm to figure my 2019 taxes if this problem continues to persist.

DoninGA
Level 15
Level 15
January 6, 2020

@GrammyTax8182 

Look at the tax file you are trying to open. 

If the file has an extension of .tax2018 then that file can only be opened by the 2018 TurboTax software.

If the file has an extension of .pdf then that file can be opened by any compatible PDF viewer, such as Adobe Reader.