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marines0369
Level 1
February 24, 2021
Question

double charge for audit suport and state refile

  • February 24, 2021
  • 2 replies
  • 23 views

I am being charged again for audit support and state re efile.  i have proof of prvious purchase.  it has been about 4 days of calling every day no one seems to know how to help me .  the charge needs to be removed to re efile my state

      2 replies

      TasnimH2
      TasnimH2
      Level 7
      February 24, 2021

      Sorry you had this experience.  I will message you to get more info on this. 

        KatrinaLO
        Level 14
        March 1, 2021

        If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

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