Does anyone have the phone number for Customer Service?

No one else can see your account or your information.   You say you "paid $80" to file 2022---but paying the fee did not file your return.   Did you go all the way through the FILE section and click the big orange button that said "Transmit my returns?"   Did you receive the emails from TurboTax telling you if the e-files were accepted or rejected?    

If you did not go all the way through all of the steps to e-file, it is too late now to e-file a 2022 return.   If the return was not filed, or if it was rejected, you can only file it by mail now.   You have to print it, sign and date it in ink, and mail it in.  If you do not owe or are getting a refund there is no penalty for filing late.

If in fact you did file the return and just never received your refund(s) from the IRS or state, then you need to track what happened with the IRS/state.

The IRS refund site  is now showing information for 2021 returns as well as information for 2022 and/or 2023 returns so you can check the IRS site.

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2021 or 2022 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/00/25573

If you chose to have your fees deducted from your federal refund:

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

TAX ADVOCATE

At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html