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Level 2
October 27, 2024
Question

Does any know how I can access my past live chats within Turbo Tax ?

  • October 27, 2024
  • 3 replies
  • 42 views
No text available

3 replies

DoninGA
Level 15
Level 15
October 27, 2024

Doubtful, but you can contact TurboTax support if any of those chats can be accessed.

Support is open from 5am to 5pm Pacific time, Monday thru Friday.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 2
October 28, 2024

Thank you

Level 10
October 28, 2024

There is no record of your live chats that you can access.  You could call support and ask if there are notes on the transaction that could be shared with you.