Did Not Receive $10 Costco Credit on State Tax Filing

Forum|Forum|1 year ago
August 25, 2025
1 reply
33 views

I have the desktop version which I bought from Costco in January 2025. Today, I was about to file my state tax return. I was due a $10 credit and my payment due was to be $15 (plus tax, of course). I have a screen shot. However, after I had entered my credit card info and was about to press "submit", I saw that I had not received the credit at all, and my charge was $25 plus state tax. This should not have happened. How can this be fixed?

xmasbaby0

Level 15

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**