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khloesmommy31
Level 1
February 18, 2022
Question

Did anyone else who had their fees paid for with their refund get charged more than what Turbo Tqx said the total would be?

  • February 18, 2022
  • 4 replies
  • 33 views
No text available

4 replies

CarissaM
Level 15
February 20, 2022

We’re aware of an issue related to your Refund Processing that may have caused you to see a smaller-than-expected refund.


We’re in the process of reimbursing all who were affected. Within the next 24-48 hours, those affected will receive a credit for $36.25 or $37.25. If you were affected, look for a deposit (in the bank account associated with your return) labeled, “Remaining Federal Refund Due.  If you don't see that deposit in a few business days, please contact our phone customer service by clicking here. 

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melly8787
Level 2
February 20, 2022

Me I have a additional 40.00 refund transfer fee on top of the 39.00 fee 

 

MichelleLO
Level 15
February 20, 2022

Please see @CarrisaM's post above regarding this particular issue. 

@melly8787

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Mymeyej297
Level 2
May 4, 2022

I was charged every time 

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