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October 27, 2023
Question

Common Wealth / Investor 360

  • October 27, 2023
  • 1 reply
  • 0 views

The two factor authentication timing is off. It asks:

 

"Please accept the ping ID sent to your device. and then enter Yes in this prompt if it authenticated successfully or enter No if it failed to authenticate"

 

But after I click Yes, I then get the request on my phone. It needs to be switched the authentification needs on phone needs to happen before I say yes. 

 

1 reply

Level 15
October 27, 2023

Please be advised that there is virtually no support for Mint on this board and it is not monitored.


You can try and contact support via Mint Chat:


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October 27, 2023

thanks