Captcha does not work in TurboTax 2024 run on Windows 10 or 11 in Parallels 20

5 replies
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When trying to login - captcha asks to Try Again. And again...

2015 MacBook Pro 13", MacOS Monterey. Parallels 20 running TurboTax 2024 on Windows 10 or Windows 11 - same result, TurboTax Home and Business 2024.

xmasbaby0

Level 15

Your OS (Monterey)does not meet the system requirements for 2024 desktop software.

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-mac-software/00/25609

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

vunhappyAuthor

Level 2

I am running WIndows 10 or 11 in Parallels on a Mac Machine. I'll update the post.

thsd1

Level 2

Same here

Did you find a solution to the issue?

For me it turned out to be a VPN issue. For anyone reading this, try disabling your VPN temporarily during the login step. You should be able to reactivate VPN after logging in.